In Incogniton, the "Help and Support" tab provides links to documentation, a contact email address, and a FAQ section. The top menu includes a link to a Telegram channel, where a support bot is available for quick contact. The knowledge base addresses most common questions and errors related to the anti-detect browser work. However, if you need direct or immediate support, you must send an email and wait for a response.
In Octo Browser, support is available online both on the official website and within the browser. Octo allows you to quickly submit an error report, leave feedback, or contact support directly. Octo offers Telegram communities in
Russian and
English for communication with peers and colleagues where the Support Team and an online bot are always available. In addition to its responsive support, Octo comes with a knowledge base describing all processes in detail, from installing the anti-detect browser to documentation covering API automation.